Policy

Who we are
 
Our website address is: https://www.no-excess.com
 
No Excess B.V.
Maroastraat 79
1060 LG Amsterdam
The Netherlands
 
Cham. of Comm.: 34073682
EU VAT No: NL806082768B01
 
Our primary email address is: webshop@no-excess.com
 
Which personal data do we collect and why?
 
When you place an order in our webshop we have to collect, save and share some of your data with third parties in order to process your order successfully. This document contains as precise a description as possible of how we work and how we take your privacy into account.
 
The data we collect:
  • Your first name and surname.
  • Your email address.
  • Your telephone number.
  • Your full dispatch address.
  • Your payment information, including your bank account number, partial credit card number, or PayPal account.
  • The content of your shopping basket before you place an order (saved in the memory for 60 minutes).
  • Your order information after you have placed your order.
Cookies
We place cookies in your browser in order to identify potential security risks and to optimise and personalise your browser experience.
Analytics & Marketing
As is the case with almost all other websites we use Google Analytics and Facebook software to monitor data relating to your visit to our website. The data is stored entirely anonymously but can be used to analyse buying behaviour and specific advertisements on the basis of your preferences.
 
In order to unsubscribe you for Analytics or remarketing tracking:
With whom do we share your data?
In order to process your order successfully we need the help of third parties. Below we explain who we share your data with.
How long we keep your data
If you place an order in our webshop, your data will be kept for an indefinite period of time. This is to ensure that our company records remain accurate and that your order can be traced later in the event of any guarantee-related problems.
 
In the case of users who register on our website (if present), we save the personal information they themselves have saved in their user profile. All users can view, edit or delete their personal information at any time (but they cannot change their username). Website administrators can also view and edit that information.
 
What rights do you have with regard to your data?
If you have an account on this site, or if you have placed an order without having an account, you can request an exported file containing the personal data that we are saving on you, including the data you issued to us. You can also ask us to delete all the personal data we have on you. This will not include all the data which we are obliged to keep for administrative, legal or security purposes.
 
How we protect your data
  • Safe connection: your connection with our servers is protected by an SSL certificate. This is shown by the green pictogram to the left of your browser's address bar.
  • Website security: we use WordFence site protection, malware scanning and a firewall to protect your data. (https://www.wordfence.com)